Achieving Credibility in Three Easy Lessons
A recent Pew Research Center study reveals that global approval of the United States has rebounded dramatically since the election of Joe Biden (and the departure of Donald Trump). Indeed, more than 75% of the publics surveyed in each of the sixteen nations expressed confidence in Biden, versus only 17% in Trump as he left office.
To be sure, these findings must be seen as a referendum on Trump as well as an affirmation of Biden and his policies.
But to the extent that Biden won election and subsequently has succeeded by positioning himself as a steady and experienced figure, the improved global standing of the United States underscores that credibility and confidence are earned not via flash and sizzle or by constant presence in the limelight, but by saying clearly what you’re going to do, doing it and doing it well, and doing it without the fanfare that many confuse with accomplishment.
Now, Biden has his detractors, of course. His early career was characterized by hubris and ego, and like Icarus he flew far too close to the sun, his presidential aspirations cut short. Tragedy and time, however, provided Biden with a hard-earned perspective that ultimately softened him. Today, people generally trust him, in part because he is seen as a human who recognizes his fallibility and, of course, his own mortality.
Despite his imperfections, Biden has simply shown up and done the work for decades. Indeed, his low-key approach characterized his service as vice president in the Obama administration, and it served him well.
There are lessons to be gleaned in the arc of Biden’s career in public service.
First, there is no substitute for integrity. Trying to put things over on someone, misleading through obfuscation or through lack of transparency might help get a thing or two done, but word has a way of getting around. Say what you’re going to do, say it clearly, and then do it. Corollary: If you mess up, own it.
Second, play the long game. Consistency and constancy reflect commitment to a cause and a willingness to stay the course despite inevitable setbacks. It will take time. Avoid the quick fix. Be willing to do what’s necessary. Do it and do it well.
Shun the Limelight. As Harry Truman noted, “It is amazing what you can accomplish if you do not care who gets the credit.” Some people are motivated by recognition, and there’s nothing wrong with allowing them the limelight when they succeed. If you can be generous and elevate others, you will rightly be seen as more devoted to the cause than the kudos.
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There’s nothing more valuable than one’s word and reputation as a person who can be counted upon. It’s difficult to conceive of a situation in which an organization, individual or cause will not be better served by the credibility of all involved.
The recipe for credibility is actually a simple one, but it is one that takes time to prepare. The rewards, however, are immeasurable and well worth the time.
As for Joe Biden, of course, it’s far too early to determine whether he will be a great president.
But it’s clear even now that whatever his achievements, they will be traceable to the work he’s already done and the life he’s lived long before he ever took the oath of office.
